Last Updated 27 Feb 2015
The Company does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register on the Website or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to the Company or on the Website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us using the Contact Us page.
2. WHAT INFORMATION DOES THE COMPANY COLLECT?
Information you provide to us:
Information collected automatically:
Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the pages you requested.In addition, Google collects your geo-location information at a city level for use in Google Analytics. However, this information is at an aggregate level only, and not at a personally-identifiable level, ie, this information is not linked to your personal account information. This information is captured only to enable us to analyze and improve our products and services, and not for advertising purposes.
"Cookies" are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Website’s best features.
When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Website, so that we can make the Website appealing to as many customers as possible. We may also provide this aggregate information to our Partners; so that they can understand how often people use their products or services and our Website, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a Partner in a manner that would identify you personally.
Email and other communications:
We may contact you, by email or other means; for example, we may send you promotional offers on behalf of companies we may partner with, eg: Toy companies, milk companies etc. We will not share any personally identifiable information with such partners without your prior consent. We may also communicate with you about your use of the Website. If you do not want to receive email or other mails from us, please indicate your preference through your account settings. You will also have the choice to unsubscribe to these emails at any point. Also, we may receive a confirmation when you open an email from us. This confirmation helps us improve our services.
3. WILL COMPANY SHARE ANY OF THE INFORMATION IT RECEIVES?
We neither rent nor sell your Personal Information to anyone. We share your Personal Information with third parties only as described below, and only with your consent unless required to do so by law.
We may allow companies we partner with, such as milk companies or toy companies, to choose the demographic information of users, who will see their promotions and receive their communications, but only after an opt-in confirmation from you. We may also provide information we have collected from you to a Partner in an aggregate, non-personally-identifiable form, in order for that Partner to select the appropriate audience for its promotions and communications. This would also apply to web-services like Google Analytics, who track data like geo-location etc on an aggregate level, and not at a personally-identifiable level.
In certain situations, you may choose to automatically transmitinformation you input on the Website to your profile on a third party website (such as Facebook or Twitter). Any links that we use on our website only go to websites we know are COPPA compliant (as Facebook and Twitter are), however, we have no control over the policies and practices of third party websites as to privacy or anything else, so if you choose to allow the automatic transmissions discussed above, please review all third party websites' policies before engaging in such automatic transmissions on the Website. We will never knowingly link you to third party websites that are not COPPA compliant, and if any of the existing website ceases to be COPPA compliant, we will remove those options. You may choose to link information indirectly to these websites, such as by downloading content and reuploading it onto those websites, but you do so at your own discretion.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. For example, when you pay for a purchase on the Website, we would need to allow the payment processing company to verify the transaction; however, that company would only be authorised to use your credit card information to the extent we needed their assistance in completing your transaction.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Also, if we (or substantially all of our assets) are acquired, or if we are reorganised or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. We will try to give you advance notice if your Personal Information will be transferred to a third party in this manner, so that you can delete your account with us if you choose.
Protection of the Company and others
We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of the Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With your consent
Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.
4. IS PERSONAL INFORMATION ABOUT ME SECURE?
Your account is protected by a password for your privacy and security. You need to prevent unauthorised access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. While we endeavor to protect the privacy of your account and other Personal Information we hold in our records, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
5. WHAT PERSONAL INFORMATION CAN I ACCESS?
Through your account settings, you may access and, in some cases, change certain information you’ve provided to us. The information you can view and update through your account may change as the Website changes. If you have any questions about viewing or updating information we have on file about you, please contact us at email@example.com.
6. WHAT CHOICES DO I HAVE?
Keep in mind that the information we gather is in an effort to offeryou a superior online shopping experience that is customised.
You may be able to add or update certain information as explained in Section 5 above. When you update information, however, we may maintain a copy of the unrevised information in our records.
You may request deletion of your account by sending an email to firstname.lastname@example.org. Please note that some aggregated information may remain in our private records after deletion of your account. We may use any aggregated data derived from or incorporating your personal information after you delete your account, but not in a manner that would identify you personally, such as your email address, name or photograph. Any personally identifiable information will be purged when you delete your account.
8. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our privacy policies, please use the Contact Us section. We will make every effort to resolve your concerns in a satisfactory manner.
#06-25, Blk 71, Ayer Rajah Crescent, Singapore 139951